CONSUMER RIGHTS AND RESPONSIBILITIES

             The DTI Davao del Norte is on the way to educate its people to become aware of their rights and responsibilities as a concerned citizen of the country.

             How great it is if all the people knows about it, right?

      
      As a citizen of the country, we must know our 8 basic consumer rights. These are the following:

• BASIC NEEDS 
• SAFETY,
• INFORMATION 
• CHOOSE
• REPRESENTATION
• REDRESS
• CONSUMER EDUCATION
• HEALTHY ENVIRONMENT

          And if we have the rights, of course, we also have responsibilities.

          Do you know them? Or did you mind to know them? If not, then you should know them.

Our responsibilities are as follow:

• CRITICAL AWARENESS
• ACTION
• SOCIAL CONCERN
• ENVIRONMENTAL AWARENESS
• SOLIDARITY

             Now we know about it, let us start to exercise our rights and perform our responsibilities to become a better citizen of our country.

SOURCE: 

Department of Trade and Industry 

Davao del Norte Provincial Office- Consumer Welfare and Trade Regulation Division

VISIT US:

https://www.facebook.com/dti.davaodelnorte.1

DTI Davnor: Continuing Consumer Education

     

              As one of our rights, "RIGHT TO CONSUMER EDUCATION", the Department of Trade and Industry  Davao del Norte Provincial Office has conducted a continuing education seminar in partnership with the ICA (IGaCoS Consumers Association) in their annual assembly and City Investment and Promotion Office- Samal  last January 20, 2014 in Peñaplata, Island Garden City of Samal, Davao del Norte  to realize the objectives of the many projects of the said agency. 

              The participants were the members of the ICA and some officials of the barangays in Samal. 

              Everybody will get old, so as early as today continuing Consumer Education will be very helpful to us because we will be aware of our rights when we get old. And as we exercise and make our body healthy, we must also exercise our rights to become a healthy citizen of our country.

             One of the topics discussed was about Senior Citizens Discounts. According to JAO  10-02, S 2010, the Senior Citizens can avail the grant of Special Discounts on  purchase of Basic Necessities and Prime Commodities.

Salient features on DISCOUNT:

• Every senior Citizen shall enjoy a special discount of 5% of the regular retail price, without exemption from the value added tax (VAT) of basic necessities and prime commodities.

• The total amount of purchase shall not exceed the amount of P1,300.00 per calendar week without carry over of the unused amount.

• The amount shall be spent on basic necessities and prime commodities commensurate to the Senior Citizen's personal exclusive consumption or enjoyment within the calendar week.

• The P1,300.00 amount per calendar week shall be spent on at least 4 kinds of items under basic necessities and prime commodities.

        Also, there is a discussion with regards to SALES PROMOTION.

        Sales Promotion is a technique intended to increase sales, patronage and/or goodwill of a product, service or credit facilities.

  Sales promotion must contain the following elements:

1. Promise of Gain
2. Consumer Purchase
3. Use of Mass Media
4. Duration.

The promotional material must contain the following information:

• WHAT?

1. Mechanics
2. Products/Service/Program
3. Prizes

• WHO?

1. Participants
2. Disqualified

• HOW?

1. Procedures for Entry
2. Determination of Winner(s)

• WHEN?

1. Period of Promo
2. Deadline of Submission of Entries
3. Last day of Effectivity
4. Draw Date

• WHERE?

1. Area Covered
2. Outlets Covered
3. Collection of Prize

            These information is very essential for us consumers for it will enable us to determine if the sales promotion of business is registered and reviewed by the Regional Office of  DTI (Department of Trade and Industry).

"Be concerned, be knowledgeable."

SOURCES:   

The Joint DTI-DA Administrative Order No.10-02, Series of 2010 

The Joint DTI-DA Administrative Order No.12-02, Series of 2012

                       

Department of Trade and Industry Davao del Norte Provincial Office  

Consumer Welfare and Trade Regulation Division

eNERCON TIPS: Energy Audit? Do It Yourself

       Are we concerned on our environment? Do you mind of your energy consumption?  If no, then we should start learning and doing things that would help ourselves and the environment.

            Do you know what part of your house consume most energy? If not, then you should hire a professional energy auditor. But what is really an energy audit? 

An energy audit is an inspection, survey and analysis of energy flows for energy conservation in a building, process or system to reduce the amount of energy input into the system without negatively affecting the output(s).

             We may think of an additional cost if we hire an energy auditor. So, worry no more for there is a cost- effective way of doing it. All you have to do is to follow the do-it-yourself (DIY) energy assessment tips: 

• Check the insulation in your attic, and basement walls, ceilings, floors, and crawl spaces. Improving your home’s insulation is the fastest way to cut on your energy waste. For best results when you insulate your home, consider factors such as climate, home design, and budget. If you intended to to install insulation yourself, be sure to follow manufacturer’s installation instructions and wear the proper protective gear.

• Check for air leaks around your walls, ceilings, windows, door, light and plumbing fixtures, switches, and electrical outlets. Before you insulate your house, be sure to seal air leaks because insulating materials will not block leaks.

• Take time to study your family member’s lighting needs and make use of controls- like sensors, dimmers, or timers- to reduce lighting use when necessary.

• Check if your refrigerator is already overworked. Over time, it will experience wear and tear in the door’s rubber gasket, build-up dirt and dust on coils, thus eroding its efficiency and making it more expensive to operate.

• Check the insulation of your witches and outlets. To know if there’s a leak, remove the plate and cover the opening with a ply of tissue affixed t the wall at the top of the painter’s tape. If the tissue billows, it is likely that there is a leakage. If so, immediately insulate the opening with a precut foam gasket.

•  Properly maintain your appliances as well as heating and cooling systems. Be sure to read the corresponding owner’s manuals for recommended maintenance.

          By following these tips, we may consume our energy effectively and efficiently that will enable us save money and we will become a concerned citizen that cares for environment.

"BE CONCERN, CONSERVE ENERGY!"

Sources: 

• http://energy.gov
• http://www.thisoldhouse.com/
• Consumer Welfare Division - Department of Trade and Industry Davao del Norte Provincial Office

Published by the Knowlegde Management and Infomation System Service (KMIS) for the DTI ENERCON Management Team in support of the National Energy Efficiency and Conservation Program.

If you have Enercon tips to share, othe suggestions or requested topics, please email at  publications@dti.gov.ph